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Local direct lines in 6603 0
The ones that reach the actual local station, branch or office, not a call centre.
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NSW essentials 9
In an emergency call 000.
- NRMA roadside assistance 13 11 11Hours not stated
Source: NRMA · checked 2026-10-18
Buried at: mynrma.com.au › support › contact (2 pages deep)
- NRMA membership and general enquiries 13 11 22 · +61 2 4320 46438am to 6pm seven days
Source: NRMA · checked 2026-10-18
Buried at: mynrma.com.au › support › contact (2 pages deep)
- Service NSW 13 77 88 · +61 2 8894 1555Mon to Fri 7am to 7pm (Sydney time)
Source: Service NSW · checked 2026-10-18
Buried at: service.nsw.gov.au › contact-us
- NSW Police Assistance Line (non-urgent) 131 444Hours not stated
Source: NSW Police Force · checked 2026-10-18
Buried at: police.nsw.gov.au › contact_us
- Crime Stoppers 1800 333 000Hours not stated
Source: NSW Police Force · checked 2026-10-18
Buried at: police.nsw.gov.au › contact_us
- Incident Reporting Line (Transport) 131 70024 hours, 7 days
Source: Service NSW · checked 2026-10-18
Buried at: service.nsw.gov.au › transaction › report-traffic-accident-breakdown-or-other-incident (2 pages deep)
- NSW SES (flood, storm, tsunami) 132 500Hours not stated
Source: NSW SES · checked 2026-10-18
Buried at: ses.nsw.gov.au
- Transport Info (public transport, option 5 for a person) 131 5007am to 10pm every day
Source: Transport for NSW · checked 2026-10-18
Buried at: transportnsw.info › plan › help › new-to-transport › seeking-assistance-during-your-journey (4 pages deep)
- healthdirect 1800 022 22224 hours, 7 days
Source: healthdirect · checked 2026-10-18
Buried at: about.healthdirect.gov.au › contact-us
Banks 6
- Commonwealth Bank (CommBank) 13 22 21 · +61 2 9999 3283Hours not stated for 13 22 21 (general personal banking enquiries). Overseas line: 24/7.
Source: CommBank · checked 2026-10-18
Buried at: commbank.com.au › support › contact-us (2 pages deep)
- Westpac 132 032 · +61 2 9155 7700Team available 8am-8pm (Sydney time), Mon-Fri. Self-service telephone banking 24/7.
Call from the Westpac App to get verified faster and talk to the right person.
Source: Westpac · checked 2026-10-18
Buried at: westpac.com.au › contact-us
- NAB 13 22 65 · +61 3 8641 9083Mon-Fri 8:00am-7:00pm (AEST/AEDT; AWST for WA callers), Sat-Sun 9:00am-6:00pm (AEST/AEDT). Automated telephone banking 24/7.
To reach a person: Fraud and scams: press 2 at the main menu.Source: NAB
Call securely from the NAB app to skip the identification process. For fraud and scams, press 2 at the main menu.
Source: NAB · checked 2026-10-18
Buried at: nab.com.au › contact-us
- ANZ 13 13 14 · +61 3 9683 9999Not stated on the official contact page.
ANZ says messaging in the ANZ or ANZ Plus App is the fastest way to contact them.
Source: ANZ · checked 2026-10-18
Buried at: anz.com.au › support › contact-us (2 pages deep)
- ING 133 464 · +61 2 7242 19748am-8pm Mon-Fri, 9am-5pm Sat & Sun (AEST/AEDT).
Source: ING · checked 2026-10-18
Buried at: ing.com.au › contact-us
- Bendigo Bank 1300 236 344 · +61 3 5445 0666Mon-Fri 8am-9pm AEST/AEDT; weekends and some public holidays 9am-8pm AEST/AEDT (excludes Christmas Day).
To reach a person: Personal and lending enquiries: option 3.Source: Bendigo Bank
For personal and lending enquiries, choose option 3.
Source: Bendigo Bank · checked 2026-10-18
Buried at: bendigobank.com.au › contact-us
Government 5
- Centrelink phone self service 136 240Self service line: hours not stated. Service officers: 8am-8pm Mon-Fri.
Have your CRN ready. You need a voiceprint, which you can set up when you call.
Source: Services Australia · checked 2026-10-18
Buried at: servicesaustralia.gov.au › what-are-centrelink-phone-self-service-options
- myGov helpdesk 132 307 · +61 1300 169 468Mon-Fri 7am-10pm, Sat-Sun 10am-5pm (local Australian time). Closed national public holidays.
To reach a person: Option 1 for myGov.Source: myGov
Select option 1 for myGov. The person whose account it is must be with you on the call.
Source: myGov · checked 2026-10-18
Buried at: my.gov.au › en › about › help › contact (4 pages deep)
- ATO (individuals) 13 28 61 · +61 2 6216 11118:00am-6:00pm Mon-Fri (local time). Overseas line: 8:00am-5:00pm AEDT Mon-Fri.
Mondays are busiest, so call later in the week. Have your TFN ready. Self-help line 13 28 65 is 24/7.
Source: ATO · checked 2026-10-18
Buried at: ato.gov.au › about-ato › contact-us (2 pages deep)
- Australia Post 13 76 78 · +61 3 8340 7239Not stated on the official page.
Source: Australia Post · checked 2026-10-18
Buried at: auspost.com.au › about-us › corporate-information › complaints-and-feedback (3 pages deep)
- NDIS (participants) 1800 800 110Mon-Fri 8am-7pm (local time).
Webchat runs Mon-Fri 8am-7pm for general enquiries.
Source: NDIS · checked 2026-10-18
Buried at: ndis.gov.au › contact
Phone and internet 5
- Telstra 13 22 00Billing: 24/7. Faults and technical support: 24/7. Products, sales, plans and offers: Mon-Fri 8am-7pm AEST, Sat 9am-5:30pm AEST.
Check for outages first on the Telstra site. Multilingual service: 1800 241 600 (Mon-Fri 8am-6pm AEST).
Source: Telstra · checked 2026-10-18
Buried at: telstra.com.au › contact-us
- Optus 133 937Customer service: available 24 hours. Sales (1800 508 000): Mon-Fri 8am-8pm, Sat-Sun 9am-7pm (AEST/AEDT).
Optus says chat or the My Optus app is faster.
Source: Optus · checked 2026-10-18
Buried at: optus.com.au › support › contact-us (2 pages deep)
- TPG 1300 365 313 · +61 2 7210 2170Customer service: Mon-Fri 9am-6pm, weekends and public holidays 9am-6pm. Technical support: weekdays only (timezone not stated).
Source: TPG · checked 2026-10-18
Buried at: tpg.com.au › contact
- Vodafone 1300 650 410 · 1555 from a Vodafone mobile8:00am-10:00pm (timezone not stated).
Chat in the My Vodafone app is available 24/7.
Source: Vodafone · checked 2026-10-18
Buried at: vodafone.com.au › support › notify › complaints (3 pages deep)
- Aussie Broadband 1300 880 905 · +61 3 5165 0000Accounts and billing, and technical support: 8am-midnight, 7 days (AEST). Sales: Mon-Fri 8am-10pm, Sat-Sun 9am-6pm (AEST). Closed Christmas Day and Good Friday.
To reach a person: Option 1, then: 1 sales, 2 orders in progress, 3 accounts and billing, 4 technical support.Source: Aussie Broadband
Non-urgent sales enquiries can request a call-back via the online form.
Source: Aussie Broadband · checked 2026-10-18
Buried at: aussiebroadband.com.au › contact
Energy 3
- AGL 131 245Not stated; AGL says hours depend on your query.
Interpreter service: 1300 307 245.
Source: AGL · checked 2026-10-18
Buried at: agl.com.au › contact-us
- Origin Energy 13 24 61Mon-Fri 7am-7pm (AEST).
If your issue isn't resolved, ask for a Team Leader.
Source: Origin Energy · checked 2026-10-18
Buried at: originenergy.com.au › contact-us › complaints (2 pages deep)
- EnergyAustralia 133 466Mon-Fri 8.00am-6.30pm AEST.
You can also message them on WhatsApp.
Source: EnergyAustralia · checked 2026-10-18
Travel 4
- Qantas 13 13 13 · +61 2 9123 6000 (listed for New Caledonia and Vanuatu)24 hours, 7 days a week (timezone not stated).
Australian and NZ callers may be offered a call-back service, so you don't have to hold your place in the queue. A fee applies to bookings made or changed through the contact centre.
Source: Qantas · checked 2026-10-18
Buried at: qantas.com › au › en › support › contact-us (4 pages deep)
- Virgin Australia 13 67 89 · +61 7 3295 2296 (all other locations)Not stated on the official contact page.
Wait times may be longer during busy periods.
Source: Virgin Australia · checked 2026-10-18
Buried at: virginaustralia.com › au › en › help › contact-us (4 pages deep)
- Jetstar 131 538 · +613 9645 5999English-language contact centre available 24 hours, 7 days a week (timezone not stated). Charges apply.
Manage booking is the quickest way to change a booking.
Source: Jetstar · checked 2026-10-18
Buried at: jetstar.com › au › en › help › contact-numbers (4 pages deep)
- Rex (Regional Express) 13 17 13 · +61 2 6393 5550Mon-Fri 6:00am-9:00pm, Sat & Sun 7:00am-8:00pm (AEST).
Live chat via WhatsApp or Messenger, Mon-Fri 9:00am-5:00pm AEST.
Source: Rex · checked 2026-10-18
Buried at: rex.com.au › feedback › contactus (2 pages deep)
Shopping and apps 1
- Afterpay 1800 602 155Mon-Fri 8AM-7PM, Sat-Sun 8AM-5PM AEST/AEDT.
In-app chat is available 24/7.
Source: Afterpay · checked 2026-10-18
Buried at: afterpay.com › en-AU › help › 360000137606-Contact-Afterpay (3 pages deep)
If they won't help 3
Free, independent help when a company won't sort it out.
- Telecommunications Industry Ombudsman (TIO) 1800 062 058 · 03 8600 8700Mon-Fri 8am-8pm AEST. Closed public holidays.
Give your phone or internet provider a chance to fix it first.
Source: TIO · checked 2026-10-18
Buried at: tio.com.au › contact-us
- Australian Financial Complaints Authority (AFCA) 1800 931 678 · 1300 56 55 629:00am-5:00pm AEST weekdays.
Free call. From overseas, dial the same number with +61.
Source: AFCA · checked 2026-10-18
Buried at: afca.org.au › about-afca › contact-us (2 pages deep)
- Energy & Water Ombudsman NSW (EWON) 1800 246 545Not stated on the official page.
Contact your provider first and note who you spoke to, plus the date and time. Call EWON if you've been disconnected or might be.
Source: EWON · checked 2026-10-18
Buried at: ewon.com.au › page › making-a-complaint (2 pages deep)
Every national number is from the organisation's own website, and every phone-tree shortcut from the published source shown under it. Menus change: if one's wrong, tell us.